Return Assistance

Need to make a return? Please first send an email to

Vibes Modular Return Policy

  • Products for any return request must have been purchased directly from
  • A return request must be submitted within 30 days of original purchase. If your return request is approved, Vibes Modular will issue an authorized RMA#.
  • All return requests must be accompanied by a valid order confirmation number from
  • All returns must include an authorized RMA# on the shipping label. Returned packages sent to us without an authorized RMA# will be returned to sender.
  • All returns must be post-marked within 30 days of issuance of the RMA#.
  • Customer is responsible for all costs associated with returning product to Vibes Modular
  • Returned product must be unopened and in like-new, with original packaging, in resalable condition
  • Shipping charges are non-refundable
  • Clearance or discontinued items are not returnable.
How to return an item
If you have questions or need help, email us at  You may also text or call us at (949)409-VIBE or (949)409-8423.